Monday, January 21, 2008

Are you a news junkie?

I am to an extent. I subscribe to over 45 different RSS feeds. Some of them relate to my Clients industries, others cover marketing/pr/web/advertising areas with a third group of miscellaneous topics.

One of the feeds I scan daily covers SEO/SEM (search engine optimization, search engine marketing) that lends a front line perspective on the way some self-appointed gurus approach web marketing. Today's digest presented an interesting topic that relates to all types of marketing, not just online.

The moderator presented this as the lead to the post - "Lean economic times do not call for...a conservative approach to marketing online." This was a reply to a general call for comments about the predictions in the SEO/SEM marketplace for 2008.

What strikes me most about the posting is the spin. It ties more creative marketing efforts that can yield high impact returns with completing the tasks within the current, thin marketing budgets.

Creative ideas have and always will stand out in a crowd, no matter what the budget.

Reduced budgets have a variety of results on most marketers. The real challenge is not the reduction in budgets, but the associated reduction of resources. Marketers are being asked to create more with less, and asked to extend their work day with the inevitable ‘by the way could you cover these other jobs at the same time.’

One of the many ways a marketer can overcome this challenge is to bring in an outside partner. A partner can compliment the internal staff (or what’s left) and grow/contract the available resources dynamically with the tasks at hand. This extends the talents needed to create new opportunities without breaking the budget.

Here's the real bottom line:

Many traditional marketers look at their thin resources as a challenge to think outside the proverbial box. Given a chance to make a difference, many will . . . and in the process help build the reputation of the business and brands we hold so dear.

Where do you stand?

Friday, January 11, 2008

It should be easy . . .

It should be easy to upgrade a piece of software, yet yesterday it proved to be a challenge.

Software vendors like to think that their bit of code is special, unlike any before (or after) its sold. One of the ways they ensure that we don't forget that we bought, installed and maybe used to their product a couple of times is to place a link at the top level of our 'All Programs' folder.

While I don't mind that, I always wondered why I was not given an easy choice to put the link where I wanted it, not the manufacturer. But that was the least of my worries (take heed Symantec) when I tried to upgrade from Norton SystemWorks 2006 to the latest Norton SystemWorks Pro 2008.

My decision to stay with a known vendor (Symantec) is based in part on past experience and part on marketing. For years Norton had been the king of the hill in the anti-virus and system utility arena. The signature look and feel of the GUI, the industry reputation and dedication to eradicating the bad guys has been Symantec's mantra for decades.

The biggest issue I faced was that Symantec it seems does not like to play nice with others. Specifically mentioned is my favorite firewall, ZoneAlarm Pro (ZAP). While the installation routine did not come right out and say remove ZAP before attempting to install NSWPro, it did display a stern warning that things might not go well with ZAP installed. They even gave me an opportunity to open the 'add/delete' program dialog from inside the installation program and remove the errant program (ZAP).

I won't get into all the challenges I needed to overcome during the upgrade process, but let it suffice to say that it was an arduous adventure spanning the evening and the next morning before it was complete.

Before it was all done, I ended up having to remove all Norton programs, including ACT! (which Symantec sold years ago) and WinFax Pro. Once everything was removed, not an easy task thanks to a corrupt WinFax Pro uninstall file, I was able to run the Norton removal program. This time I installed the anti-virus first, followed by NSW, WinFax Pro and finally ACT.

What should have taken about an hour ended up taking over 6 hours to complete the task.

FYI -- I promise the next entry will have something to do with marketing, and not just a rant about the lack of consideration suppliers have when they try to 'sell us the goods.'

And now for my New Year's resolution

I promised myself that I would start sharing some of my experiences with others for the new year. There have been a number of challenges (and successes) over the 10 years since I struck out on my own with NAMCo Not Another Marketing Company. What once was a simple consulting gig has turned into longer term commitment for me and my family.

I plan on addressing a number of topics in this blog - from marketing topics all the way down to some nuts and bolts challenges small business owners face on a daily basis.

It's not my plan to use this blog as a soapbox, so you're welcome to share your ideas at any time.